CAREstream America, a leading distributor of medical devices and solutions, is seeking a motivated Inside Sales & Customer Success Representative to support customer relationships, drive sales growth, and provide exceptional service.
We are growing and are ready to hire our 3rd Inside Sales & Customer Success Representative!
Key Responsibilities:
- Deliver exceptional customer service through inbound and outbound customer interactions.
- Build and maintain strong customer relationships through timely, professional communication.
- Support outside sales representatives by coordinating customer communications, scheduling appointments, and providing administrative assistance as needed.
- Identify opportunities to enhance the customer experience and recommend additional products or services when appropriate.
- Generate sales through inbound and outbound customer interactions, lead qualification, prospecting, and account development.
- Respond to customer inquiries via phone, email, and webstore channels, providing product information and solutions.
- Assist customers with product selection, order placement, pricing information, and issue resolution.
- Process customer orders, prepare quotes, and maintain accurate customer records.
- Coordinate with internal departments to ensure a seamless and positive customer experience.
- Maintain accurate CRM records and customer account information.
- Follow up with customers to ensure satisfaction, encourage repeat business, and strengthen long-term relationships.
Qualifications:
- 2+ years of experience in inside sales, customer service, business development, or a related role.
- Prior medical sales background preferred.
- LPN/RN background would be a big plus!
- Strong communication, active listening, and relationship-building skills.
- Experience using CRM systems (NetSuite, Salesforce, HubSpot, or similar).
- Comfortable discussing pricing, negotiating, and closing sales.
- Strong organizational, multitasking, and problem-solving abilities.
- Self-motivated, detail-oriented, and results-driven.
- Excellent computer skills and proficient with Microsoft Office and able to learn new software quickly.
- Ability to work at a desk and manage a high volume of customer interactions.
- Opportunity to make a direct impact on company growth.
- Collaborative team environment.
Work alongside an experienced team of medical professionals. We offer competitive compensation and benefit programs — from time away to programs supporting employee well-being and opportunities to give back to your community. Apply today to join a team dedicated to supporting healthcare professionals with quality products and outstanding service.
We’re growing our team and excited to welcome our 3rd Inside Sales & Customer Success Representative!
Apply today to be considered for our team!
Pay: $18.00 – $20.00 per hour
Expected hours: 40.0 per week, full time in Office (Sanford, FL)
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have previous inside sales experience?
- Have you worked in the medical field prior?
Submit your resume using the form below!
